Harborsz websites:
Members Login

DFDS - Our terminals and the addition of two new vessels to our Calais service

Dear Partners!

Over the recent months, we have been working on many new improvements including the redevelopment of our terminals and the addition of two new vessels to our Calais service.
We are now in a position to bring you up to date with all of the work that has been completed.

Dunkerque Terminal 

The redevelopment project and preparation of the new Dunkerque terminal has progressed well and is providing:
• Improved road access
• Increased terminal capacity to 260 Driver accompanied and 60 unaccompanied trailers
• Additional check-in facilities
• New toilets and showers
• Customer Reception area
Calais Terminal

The dedicated lanes for DFDS customers on the approach to the check-in have proven to be successful in reducing the queuing times for our freight customers shipping via the port of Calais.

Two New Vessels

The progress on the extensive refurbishment of the two new Calais vessels is going to plan and on schedule.

Côte des Dunes is on schedule for release to the Channel on Saturday 6th February, once the sea / berth trails, bunkering, re-stocking and EU drills have taken place we expect the vessel to enter service on Monday 8th February, at which time provides a six vessel two destination service on the Eastern Channel.

Following the Côte des Dunes will be the Côte des Flandres which will enter service on 22nd February.

Once in service the vessels will provide:
• 10 additional sailings per day
• 75% capacity increase of for the Dover<>Calais service

Onboard our vessels

When presenting a freight boarding card/lane hanger all freight drivers can enjoy the following Road Kings benefits:
• Exclusive Road Kings restaurant and relaxation area
• Up to 10% discount on selected items in the tax free shop (excluding alcohol and tobacco) Just show your boarding card in the Tax free shop
• Free main meal on every sailing for all freight drivers. Drivers must present their boarding card/lane hanger at the till
• Five meal choices, changed on a daily basis
• Unlimited free soft drinks and hot drinks available in the exclusive Road Kings Lounge
• Free WiFi
• Access to purchase the HGV levy and the Dartford Toll charge online is available on all vessels operating on the Eastern Channel

The extensive dedicated Freight Drivers only area, located on deck 8 onboard both new Calais vessels, will provide the drivers with a spacious lounge and dining area, shower facilities, quiet rest areas and private access to an outside smoking/sun deck area.

Security is key

We understand that due to the ongoing situation with the continued clandestine presence in Northern France it is important to ensure that all of our customers feel safe and secure.
With this in mind, we have worked with the UKBA, PAF and Port authorities to agree the following additional preventative measures. Which will all be implemented and completed by the end of February/ Mid March 2016

• An increase in the number of security personnel
• Installation of an improved camera system
• Additional double fencing which complies with the ISPS regulations

We would like to sincerely thank you for your continued support and look forward to working with you in the future.